It isn't uncommon for Twitter users to tweet about their restaurant experiences — be they good or bad — but rarely does a casual social...
After hearing one of the bartenders make a harsh comment about a popular local bar owner, Matsu tweeted that the young man was a "twerp," mentioned the name of the restaurant, and tagged the tweet with a derogatory hashtag. Shortly thereafter, Down House manager Forrest DeSpain called the eatery and demanded that the phone be given to the young lady responsible for the tweet. Matsu claims that DeSpain then berated her with a lengthy slew of insults and insisted that she either publicly apologize for the comment or leave the Down House immediately.
Predictably, Matsu decided to take off, and once again took to Twitter to voice her frustration, noting that she was in tears after the decidedly one-sided conversation with the angry manager. Both Matsu and the Down House have received a bounty of comments since the incident, most of which are staunchly on one side or the other. Does a social network comment warrant a refusal of service, or should we be muting our opinions for fear of repercussions? It's up to you to decide.
